Terms and Conditions

  • Checkin: 14:00 PM
  • Checkout: 12:00 AM
  • Cancellation / Prepayment: The cancellation, made before 07 days of arrival, is free of charge The cancellation, made after 07 days of arrival, is full of charge of 01 night stay
  • Children and extra beds: Child under 5 years old is free of charge when using existing extra bed. Child under 12 years old is charged 120.000VND per night (included breakfast). Child over 12 years old is considered as an adult, fee charge is 700.000VND per night with an extra bed.
  • Pets: Pets are not allowed.
  • Accepted credit cards: American Express, Visa, Euro/Mastercard, Diners Club are accepted. The guaranteed reservation is kept with pre-authorised credit cards, prior to the arrival.
  • Property Cancellation Policy
    • Cancel 7 days or greater prior to check in -> No penalty
    • Cancel 4 days or greater prior to check in -> First night
    • Cancel 0 days or greater prior to check in -> Full amount

 

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